E-Governance in Debts Recovery Tribunals

In order to enhance the efficiency of Debt Recovery Tribunals (DRTs) and Debt Recovery Appellate Tribunals (DRATs) and to provide a platform for seamless operations to Banks, Financial Institutions and general public to expedite recovery of public money, there is a proposal for introduction of e-governance in DRTs. The key objectives envisaged for the e-DRT engagement are as follows:

i) To implement information technology to automate the processes/procedures in DRTs/DRATs.

ii) To empower DRT officials by providing technology enablers to help them deliver best possible services efficiently and to provide hassle free administrative services.

iii) To facilitate applicants and defendants to get hassle free administrative services.

iv) To have access to timely and accurate reports

v) To efficiently manage case records.

vi) To enable banks and financial institutions to easily track their case related information.

vii) To support Recovery Officers with state of the art tools and technology to speedily enforce the orders.

No final decision has been taken relating to the agency for implementation of the project.